Effective Communication with the Legal Services Client
August 4, 2014
Please join us as we present our very first Pro Bono Open Interactive Course, Effective Communication with the Legal Services Client — there's still time to register, and we hope you will participate!
Chaired by Alicia Aiken, Executive Director of the Confidentiality Institute, the course will run for five days (varying between 10-45 minutes each day), from August 4-8, 2014. It is open to all, without cost, and blends traditional course materials with videos, discussion forums (to which you will be asked to contribute your observations) and other activities that can be viewed at any time of day or night. PLI's Open Interactive Courses are designed to encourage collaboration and meaningful discussions between participants and the instructor.
The program shows how to create an environment in which you can educate and empower your clients — and achieve the best possible outcomes in pro bono cases. You will learn:
• Techniques for getting to know your pro bono client
• Strategies for establishing a trusting and productive relationship
• Tips for effective communication with your client
• Strategies for helping your client make informed legal choices
Effective Communication with the Legal Services Client will be of particular interest to attorneys assisting pro bono clients through representation or in clinical settings, firm pro bono coordinators and partners, corporate law department pro bono managers, law clinic students and faculty, and public interest and non-profit organization attorneys and staff.
Following the course, you'll receive a short email survey asking for your views on such topics as instructional effectiveness and usability. PLI values your input, and we're eager to hear from you as we launch this new educational endeavor.
This course is free, open to everyone. It does not require a PLI Privileged Membership or prior PLI attendance to register. Please forward this email to a colleague who is interested in learning more about meeting the unique challenges posed by pro bono clients.
Register today at www.pli.edu/MOOC/223999 to reserve your spot.
We look forward to having you join us!
Director of Research and Development
Practising Law Institute